Training

Learn the Tool, Master the Information

eBRP offers a number of training options for organizations eager to work toward Business Resiliency. While Toolkit comes with a standard set up and installation service, you may want a more in-depth kickoff to include one or more of eBRP's additional training packages.


Train-the-Trainer

Administrator Training is a 2-day, instructor-led, hands-on course for Toolkit administrators. Training can be conducted at your location, or at the eBRP Academy in Toronto.

Our Subject Matter Experts can assist administrators in designing a training curriculum to meet their specific needs.

Toolkit Administrator Training includes:

  • Overview and navigation
  • Organization modeling
  • User administration
  • Process Modeling
  • Plan template and plan development
  • Security, data importing and administrative controls
  • Team management
  • Process modeling (for BC planners)
  • Technology modeling (for DR planners)

Additional Administrator Training is available for BIA implementation (a 1-day course focusing on eBRP Suite's survey and wizard tools) and CommandCentre implementation (a half-day course focused on eBRP Suite's incident management tools).


End-User Training

eBRP's Professional Services team can assist you by supplementing your in-house training capabilities with Toolkit experts who can provide onsite or remote end-user training services. Training content and fees are negotiated for each training session.


Training Academy

eBRP's in-house Training Academy provides regularly scheduled training courses so that organizations may supplement their normal training with dedicated eBRP Suite off-site immersion education.

eBRP can also design custom in-house Training Programs, create training materials and provide the additional manpower customers may need to effectively train their organization's BCM program participants.


Web-Based Training

eBRP offers web-based training for single in-depth review topics for Administrators These collaborative online (WebEx) sessions are available on a scheduled basis suitable for both new and experienced Administrators. Subjects include anything from Process Modeling to Team management.

Request Demonstration

  • Schedule a live demo with an expert
  • See our easy-to-use, intuitive navigation
  • Visualize easy migration of existing plans

Maximize Your Return

Our Professional Services Team will periodically review your use of our system and make recommendations for areas where your organization could be gaining greater benefit.

Request a Demonstration


Full Support

Web-based support is available 24/7 through eBRP's Online Support Desk application. Live phone and Email support is available 8am to 6:30pm (Eastern) Monday-Friday.

Request a Demonstration