As part of its Resiliency program, one of our clients recently performed their Annual Disaster Recovery test in which they failed over their production data center to a backup data center. The test was scheduled for 96 hours (4 days) to restore their Tier 0 Mission Critical services, and involved 43 Applications, 17 different Infrastructure teams, and 32 Client test teams.
This year our client wanted to Automate the DR Test workflow (task allocation, status monitoring, successor alerts and issue management) and deploy Real-Time Analytic Dashboards to keep their senior managers updated on test progress. Deploying eBRP’s CommandCentre to manage that automation, 108 Plans were activated and during the Recovery testing, more than 211 Recovery Team members and 6 Incident Commanders logged in to collaborate and facilitate the recovery efficiently.
Recovery took just over 56 hours (surpassing last year’s RTO) and Senior Management responded positively to their ability to monitor Recovery status quickly and easily (and without disrupting Incident Commanders’ focus on Recovery activities).
