v-EOC · Virtual Emergency Operations Centre
Command, control & communications — when it matters most.
CommandCentre is eBRP’s virtual Emergency Operations Centre — a unified command environment for live incident response, plan execution, and adaptive task management. Whether you’re running a scheduled exercise or responding to a real event, the interface is identical.
14
Plans active
38
Tasks complete
7
In progress
3
Issues open
Notify Tier-1 responders
J.Rivera
00:04
Activate DR plan — AppStack Z
IT-Ops
00:12
Executive stakeholder brief
M.Chen
00:18
Alternate site activation — BLOCKED
Facilities
Escalated
Post-incident report draft
BCM-Team
Pending
The C3 framework
Command. Control. Communications.
CommandCentre operationalizes the three pillars of effective incident management in a single unified environment.
C
Command
Incident Commanders have full visibility and control — activate plans, override assignments, pause or resume execution, and escalate issues. Every decision is logged and auditable.
C
Control
Real-time plan execution with dynamic task workflow — tasks advance automatically as predecessors complete, adapt to the situation, and surface blockers before they become delays.
C
Communications
Integrated SMS, email, and push notifications mobilize responders instantly. Escalation trees ensure no communication fails silently. Every message is logged with timestamps.
Full capability set
Monitor. Measure. Manage.
Every capability required to run a live incident or a full-scale exercise — in one environment, with one consistent interface.
Adaptive plan execution
When plans activate, task workflow, responder assignments, and sequencing can be dynamically modified in real time — making every plan adaptable to the actual situation, not the scenario it was written for.
Task activation & tracking
Activate plans and track every task in real time — who is responsible, what is complete, what is delayed, what is blocked. Gantt-style timeline view available for RTO monitoring.
Resource management
Tracks active responders, identifies capacity gaps, and supports real-time task reassignment to available resources. Staff availability dashboard — on-site vs. WfH — updated live.
Issue management & escalation
Log issues as they arise, assign ownership, and escalate to Incident Commanders for resolution. Full issue lifecycle tracked with timestamps — never lose a decision trail.
Incident & activity logging
Comprehensive incident log and complete user activity audit trail — every action, decision, and communication captured with timestamp for compliance, legal, and after-action review.
After-action review
Structured post-incident review framework — lessons learned, gaps exposed, improvement actions. Review outputs feed directly back into Toolkit for program refinement.
Dual-mode operation
Rehearse with the same tool you’ll use for real.
Exercise mode and live activation use identical interfaces and workflows — so your team’s muscle memory from exercises translates directly to real event performance.
Exercise / test mode
Rehearse without risk
Full exercise capability with isolated data. Activate any scenario, run plans end-to-end, and measure performance — without touching live program data or triggering real notifications.
- Isolated exercise data — live program unaffected
- Full plan activation with real task workflow
- Performance measurement and gap identification
- Tabletop, functional, and full-scale exercise support
- Audit-ready exercise log for compliance evidence
Live activation
Respond with confidence
Same interface, same workflow, real stakes. CommandCentre activates live plans, mobilizes actual responders, and delivers real notifications — all within the same familiar environment your team trained in.
- Real-time plan activation and task execution
- Live responder mobilization via SMS/email/push
- eZPlanner Impact Dashboard — real-time asset status
- eRMA AI intelligence active during the incident
- Full audit trail for post-incident compliance
eRMA AI is active during live incidents
During CommandCentre activation, eRMA delivers real-time situational intelligence — which assets are impacted, which plans should activate, which escalation contacts are relevant — drawn from your live PPTDFS program data, not generic playbooks.
Role-centric execution
Every role gets what they need — nothing more.
CommandCentre delivers a tailored experience for every participant in an incident — from the Incident Commander to the field responder.
| Role | What CommandCentre delivers |
|---|---|
| Incident commander | Complete visibility and control — activate plans, override assignments, escalate issues, monitor all streams simultaneously. Full audit log of every command decision. |
| Plan owner | Immediate visibility into plan execution status and blockers. Reassign tasks, update timelines, and coordinate with responders directly from the plan view. |
| Responder | MyToDo-driven task list with real-time status updates. Clear instructions, task completion confirmation, and issue logging — no platform navigation required. |
| Executive stakeholder | Dashboards showing recovery timelines, service impact status, and program KPIs. eRMA summary answers for “what’s the current impact on Tier-1 services?” in plain language. |
| Compliance / audit | Complete activity log, issue trail, decision record, and status snapshots — all exportable for audit evidence, regulatory reporting, and after-action documentation. |
See CommandCentre run a live incident.
Request a demo and watch CommandCentre activate a scenario, execute adaptive plans, and surface eRMA intelligence in real time.